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Our contact details

Name: Pilot Flight Training Limited

Address: London Oxford Airport, Kidlington, Oxford OX51RA

Phone Number: 01865 370814

E-mail: Info@livingstoneskies.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Credit card details to facilitate payments via payment processors
  • Basic medical information in case of illness while attending training
  • Photo identification for proof of id in the recruitment process
  • Copies of licences and accreditations
  • What data are you collecting in terms of the recruitment services? COVID testing? Health?

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

  • To provide training courses
  • To respond to your enquiries
  • To provide recruitment services
  • To provide contracted retained services
  • To deliver our newsletters and adhoc information

[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:

  • [Add the source of any data collected indirectly and why you collected the personal information]

We use the information that you have given us to:

Deliver training and recruitment services

To process and manage payments

To comply with our legal obligations and regulations

To send periodic emails, updates and other marketing material.

Who do we share your data with?

We share this information with outsourced and freelance staff or support services directly related to our business. All support partners and trainers are vetted carefully to ensure they meet our standards for data protection.

As an aviation training provider, we are legally obligated to provide information to the Civil Aviation Authority in the UK and occasionally to regulatory bodies located outside the United Kingdom. We are also required to transmit abridged information to the Civil Aviation Authority after specific training courses.

We do not sell, trade or exchange your personal data with any 3rd party organisation.

Legal use of data

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You can remove your consent at any time. You can do this by either requesting to unsubscribe via the newsletter or contacting:

Name: Livingstone Skies Limited

Address: London Oxford Airport, Kidlington, Oxford OX51RA

Phone Number:

E-mail: Info@livingstoneskies.com

  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a vital interest.
  • We have a legitimate interest.

How we store and protect your personal information

As with many small businesses we do not have the resources for tailor made software systems but we have a policy of using best in class mainstream systems. As a result, much of our data being transferred to the USA via cloud systems.

We use safeguards for sensitive and private data exchange between this Site and its Users. Data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures.  All financial online transactions are handled PayPal, Stripe, or directly from your banking provider to ours and are fully secure and encrypted.

For details of PayPal’s privacy policy please see here. 

For Full details of Stripes privacy policy please see here.

For full details of Go Cardless privacy policy please see here 

We keep financial data for 7 years in line with Company law requirements. We will then dispose your information by deleting all personal data records from our systems.

To deliver training services, at the time of booking, the client is asked to complete an enrolment form and submit personal information required for their training course. Once the course has been completed this information is deleted.

Data Retention Periods

We retain your data for the minimum period required to comply with legislation and to satisfy HMRC as outlined below:

Financial records including payroll, maternity and paternity payments

6 years from the end of the current tax year when the payments stopped

Employee records

6 years from the end of the year employment ceased

CVs and interview notes

6 months from the end of the recruitment cycle

CVs for speculative or pool applicants

Consent renewed annually with a request to update data

Email marketing

Individuals remain on the list until they unsubscribe or are removed via our periodic list management activities

Prospect data

Retained for 18months and manged in line with our periodic database management processes

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address below if you wish to make a request.

Our contact details

Name: Livingstone Skies Limited

Address: London Oxford Airport, Kidlington, Oxford OX51RA

Phone Number: 01865 370814

E-mail: Info@livingstoneskies.com

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Our contact details

Name: Pilot Flight Training Limited

Address: London Oxford Airport, Kidlington, Oxford OX51RA

Phone Number: 01865 370814

E-mail: Info@livingstoneskies.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk